Home Banking Electronic Funds Transfer Agreement and
Disclosure
This disclosure statement sets forth certain rights and
responsibilities which you as a member and we, the credit union,
have under the Electronic Fund Transfer Act. The provisions of this
act apply whenever you use our personal computer home banking
service "GHS@Home Banking". The term "Home Banking" in this
disclosure does not apply to the Bill Payer Service offered by us.
There is a separate disclosure for that service which must be
accepted at the time of registration for GHS Federal Credit Union's
Bill Payer Service.
An electronic fund transfer occurs when you use electronic means to
make deposits, payments or withdrawals from your share or
sharedraft account. A personal computer is considered an electronic
means.
Use of GHS Federal Credit Union's GHS@Home Banking Service
constitutes agreement with the terms and conditions of this
electronic disclosure statement. We strongly suggest that you print
out this electronic disclosure statement and file it for future
reference. You may request a copy of this disclosure from the
credit union by calling us, writing to us or sending us a request
via our secure online form.
KINDS OF EFT TRANSACTIONS
You may use your personal computer plus your password do the
following:
- Transfer funds between accounts on which you are a joint
owner
- Transfer funds to other member accounts (balance information
will only display for accounts on which you are joint.)
- Obtain account information such as balances, tax information,
payment due dates
- Withdraw funds from shares or sharedrafts in the form of a
check which will be mailed to the address on record
- Display or print a statement of transactions
- Place a stop payment on a check or series of checks
- Apply for a new loan; obtain the status of an existing loan
application
CONDITIONS OF USE
Accounts that are subject to the usual ownership conditions will be
accessible through GHS@Home Banking. Any account with special
ownership conditions such as, but not limited to: guardianship,
trust accounts, multiple signature accounts, UGTMA, UTTMA or other
fiduciary relationships, will not be accessible through remote
banking services.
LIABILITY FOR USE
You are responsible for any EFT transactions that you make with
GHS@Home Banking. If you give your Remote Banking password to
another person who is not authorized on the account and that person
accesses your account, you are responsible for the transactions. If
you believe that someone unauthorized has access to your Remote
Banking password, and you notify the credit union within two
business days after you learn of the breach of access, your
liability may be limited to $50.00. If you do NOT tell us within
two business days of the breach of access, and we can prove that we
could have prevented the loss if you had told us, you could lose as
much as $500.00. In cases of intentional fraud, you are liable for
the entire amount.
If your statement shows transactions or transfers that you did not
make, tell us at once. If you do not tell us within 60 days after
the statement was mailed to you, you may not get any money back, if
we can prove that we could have stopped someone from accessing your
account if you had told us in time.
LIMITATIONS
Per Regulation D, for share savings accounts you may make up to 6
(six) preauthorized, automatic, telephonic, audio response or PC
home banking transfers to another account of yours, or to a third
party during any calendar month. A preauthorized transfer includes
any arrangement with us to pay a third party from your account by
oral or written request through the automated clearing house
electronic fund transfer system. You may make unlimited transfers
or payments from your checking account. We may refuse to make any
transfer that exceeds these limitations.
IN CASE OF ERRORS OR QUESTIONS REGARDING GHS@HOME BANKING
TRANSACTIONS - WHERE TO CALL
If you believe someone has access to your GHS@Home Banking or STAR
password, immediately call: 607.723.7962 or 1.800.732.4447
If you believe a transaction on your statement is wrong, contact us
as soon as you can or if you need more information. We must hear
from you no later than 60 days after we mailed the FIRST statement
on which the problem or error appeared.
Tell us your name and account number, a description (including
dollar amount) of the transfer you are unsure about, and explain
why you believe it is in error. If you tell us verbally, we may
require that you send us your complaint or questions in writing
within 10 business days. We will tell you the results of our
investigation within 10 business days after we hear from you and
will correct any error promptly. If we decide there is no error, we
will send you a written explanation within 3 business days after we
finish our investigation. you may ask for copies of the document
that we used in our investigation.
RIGHT TO RECEIVE RECEIPTS AND STATEMENTS
When you transfer funds through GHS@Home , you have the option to
print out the receipt electronically generated by your computer. If
you have a sharedraft account, you will receive a monthly account
statement. If you do not have a sharedraft account, you will
receive monthly statements for any month in which you have
electronic transactions posted.
FEES
There is no monthly maintenance fee for home banking.
Copy of a cleared draft (check): $2 per draft copy
Copy of a Bill Payer cleared draft (check): $5 per draft copy
Stop payment of a draft (check): $20 per draft or series of drafts
DISCLOSURE OF ACCOUNT INFORMATION
We may disclose information about your account to third parties
only as needed:
- to complete any electronic transfer
- to verify the existence of your account
- if required by proper request from a government agency or
judicial subpoena
- whenever you give us your written permission to do so